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Hometown: Chicago, IL
Jackie Huba is the co-author of “Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force.”
Her book has been called the “new mantra for entrepreneurial success” by the New York Times and “an absorbing read” by Harvard Business School. Jackie and her co-author, Ben McConnell, have been quoted in the Financial Times, Chicago Tribune, Fast Company, the Pittsburgh Post-Gazette, the Boston Herald, Inc. magazine and others on how customer advocacy has become the new currency in today's advertising saturated world. Ben and Jackie have evangelized audiences at Disney, Microsoft, Discovery Education, Ulta, Whirlpool, Cisco, and small/medium businesses around the country on how to make customers volunteer members of the sales force.
Jackie is also an advisory board member of the Word of Mouth Marketing Association.
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Creating Customer Evangelists
How Loyal Customers Become a Volunteer Sales Force
May 5, 2008 - April 2008 International Best Sellers
Feb 5, 2008 - 800-CEO-READ 2007 Best Sellers
Mar 22, 2007 - If You Can't Be Here...
Jan 2, 2007 - Launching LeaveSmarter
Jun 12, 2006 - Authors in Moving Pictures
Other sites of interest:
http://www.churchofthecustomer.com - Church of the Customer blog
http://www.creatingcustomerevangelists.com - Creating Customer Evangelists book website
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